Tuesday, May 22, 2007

Patience at the workplace

Losing patience at the workplace is not advisable for new employees. Indeed, it is not the sole property of managers either. You need to appreciate the fact that new employees are expected to be energetic and enthusiastic. Losing patience stands in your way of going ahead in any race. Yet, there are some places where you need to express even negative feelings. Learning to say ‘No’ is also an art. Hence, it is a balancing act that needs some time and experience to master. Here are some ways in which you can handle such situations.

Learn the culture of the organization.
If your company presents a composed and comfortable disposition even during testing times, you need to reflect the same. You should fit into the style of the company. A single person cannot alter the culture of the company. You can learn a lot from the way your company responds to customers and employees. Likewise, your interaction with managers and other administrative staff gives you a clue of the common culture and demeanor.

Identify key people and observe their behaviors.
Apart from mere interaction with managers and bosses, you need to study their behaviors and reaction patterns to get a clear picture. Identify the key people. There are some people who might not occupy managerial positions but demand significant respect and attention from all the quarters. You need to get into the good books of all the key people to benefit in the long run. The way the key people react to testing situations also gives you a clue on whether to remain calm or react immediately. However, an aggressive disposure is unwelcome in any organization with any kind of culture.

Appreciate the gravity of the situation.
If you seem to lose patience, try to understand if the outcome is significant or not. You need to understand the nuances of various situations to judge the outcomes. Even though it takes some time to come to terms with such situations, you can gain and learn a lot through other's experiences. Keep asking questions to managers and senior employees. Ask intelligently and refrain from pestering people to gain knowledge.

Formulate an appropriate reaction pattern.
As you identify the culture and the behaviors of the key people of the organization, you can easily frame your own reaction pattern. Do not try to be what you are not. With a little amount of flexibility, try to alter your existing style to suit with the various organizational factors. Focus on the various circles of influence and try to make the best use of situation and work effectively to move up the corporate ladder.

Test your reaction patterns and behaviors with peers.
Experiment with your peers and ask for feedback. Learn from the various outcomes and link your behavior with the right attitudes. Foster better relations with all the employees and try to remain patient most of the times. This adds more friends to your existing list of friends. Look ahead into the future and alter your personality style accordingly. There are many lessons that each employee learns in each job in every company. Employees who switch careers also get to learn while challenging themselves to the change in cultures and working styles of different companies.

Even though it is not advised to lose your calm in most of the situations, it is better to learn about situations where you need to be assertive to get the work done. Understand the difference between being assertive and aggressive. If you are being too submissive most of the time, you will lose control of the things that you need to perform.

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